Shipping policy
FAST DELIVERY
Dispatch of packages is within 1–3 working days after we receive your order.
Shipping usually takes around 2-5 working days.
All items are subject to stock availability.
SHIPPING CARRIERS
We ship all orders within Norway using Bring/Posten.
All international orders are shipped via FedEx.
TRACKING
When your order has been shipped, you will receive a tracking number so you can follow your package. Delivery times will vary depending on where you live and which shipping carrier is used.
NORWAY SHIPPING COSTS
Free shipping using Bring/Posten.
INTERNATIONAL SHIPPING COSTS
UK and EU/Europe: Free shipping
USA: USD 25.00
Canada: CAD 35.00
Rest of the World: USD 49.00
DELIVERY OUTSIDE NORWAY
Orders paid for and delivered outside Norway, may be charged additional duties, handling fees and import taxes when you receive the shipment in your country. We therefore recommend that you check local rules before ordering.
Please note that shipping rates outside Norway may vary depending on the country. See above.
DELIVERY ERRORS
If the package cannot be delivered due to an incorrect address or because it was not collected within the time limit, it may be returned to us. In such cases, a new shipment may incur additional costs. Please double-check your address details at checkout to avoid delays or fees.
DAMAGED OR LOST PACKAGES
If your product is damaged during shipping or the package is lost, you must contact us immediately. We will work with our shipping partners to investigate the issue and, if necessary, send a replacement item or issue a refund.
RETURNS AND EXCHANGES
Please see our Return & Refunds Policy for more information about returning or exchanging products.
SUSTAINABILITY
We strive to choose the most environmentally friendly shipping options available. Our packaging materials are carefully selected based on their environmental impact:
- We use recyclable plastic, paper, or cardboard – depending on what provides the best balance between durability, recyclability, and sustainability.
- We encourage all our customers to recycle the packaging. Proper sorting of both plastic and paper makes it possible to reuse materials and supports a circular economy.